Orem, Utah

Fireplace Not Working Right? We'll Fix It Fast.

Gas fireplace repair, tune-ups, and blower installs across Utah County, from a local Orem owner who does the work himself.

Gas fireplace opened for repair, ceramic logs resting on the stone hearth
Chris Ponath, owner of HearthHelp, with his work truck

Chris Ponath, owner. Based in Orem. I do the work myself.

Problems I fix all season

Gas fireplace won't light, or the pilot won't stay lit? This is one of the most common calls I get at the start of the season. Clicking with no flame, a pilot that dies when you let go of the button, a fireplace that shuts off by itself, a remote that does nothing, soot on the glass, a blower that's loud or dead.

Check that the gas valve is on and that the remote and switch have batteries. Then call. Don't take the fireplace apart.

I also tune fireplaces up before winter and add a blower when the fireplace can take one. Haven't used it in years? Start with a safety check.

What customers say

5-star rated on Google.

Request a quote

Tell me what's going on. I'll call you back and we'll find a time that works.

City is fine if you don't want to share the full address yet.

Add details (optional)

A photo of the fireplace or the model/rating plate helps me quote faster.

I'll call you back to talk through it and give you a quote. Prefer to talk now? Call (385) 230-3176.

Questions I get

How much does a fireplace repair or tune-up cost?

Every fireplace is different, so I give quotes by phone. Call (385) 230-3176 and I'll walk you through it. We price match written local quotes.

My pilot won't stay lit. What can I check?

Check that the gas valve is on, and check the wall switch or remote batteries, then call. Don't take things apart.

I haven't used my fireplace in years. Is it safe?

Don't assume it is. Dust, insects in the pilot, dead batteries, and parts that haven't moved in a long time are common on a fireplace that sat. A safety check is how I make sure it's ready before the first fire of the season, including in a home you just moved into.

Talk to Chris

Call (385) 230-3176 for a quote. If I'm on a job, I'll call you back as soon as I can.

Call (385) 230-3176
Call (385) 230-3176